Skip to main content

System Notifications & Alerts

Setting up automated email alerts, SMS notifications, and webhooks.

Automated Alerts

Keep internal teams and external customers informed about important operational events.

Notification Triggers

  • On Save / Submit / Cancel: Dispatch alerts immediately when a document is created or approved.
  • Value Change: Trigger alerts when specific thresholds are breached (e.g., payment overdue or stock below reorder level).
  • Scheduled Alerts: Send reminders based on dates (e.g., contract expiration, employee birthdays, or maintenance due dates).

Delivery Channels

  • Email: Formatted emails with dynamic tags and attached PDF prints.
  • SMS & WhatsApp: Instant messaging alerts via integrated gateways.
  • System Bell: Real-time notifications within the web interface.
  • Webhooks: Send JSON payloads to external systems and APIs.