Troubleshooting Accounting & Ledgers

Resolving unbalanced entries, negative cash balances, and reconciliation mismatches.

Common Financial Issues

1. Unbalanced Journal Entry

• Cause: Total debits do not equal total credits.
• Solution: Ensure all debit and credit lines match down to the lowest currency decimal.

2. General Ledger / Sub-Ledger Mismatch

• Cause: Manual journal entries posted directly to control accounts (Receivable/Payable) without party links.
• Solution: Always specify the Customer or Supplier party when posting to debtor or creditor accounts.