Troubleshooting Point of Sale

Resolving offline sync errors, printer disconnects, and register discrepancies.

Common POS Issues

1. Receipt Printer Not Triggering

• Solution: Check the USB/network connection and verify printer paper roll status. Ensure browser print dialog or POS print agent is configured.

2. Cash Reconciliation Discrepancy

• Solution: Audit the POS Invoice list for the shift to identify whether any transactions were recorded under the wrong payment method.