Troubleshooting Purchasing & Suppliers

Resolving purchase receipt mismatches and landed cost calculation issues.

Common Purchasing Issues

1. Cannot Close Purchase Order

• Cause: Outstanding quantities remain unreceived or unbilled.
• Solution: Use Update Items or click Status > Close to manually close partially fulfilled orders.

2. Landed Cost Voucher Not Updating Valuation

• Solution: Landed Cost Vouchers must be linked to submitted Purchase Receipts prior to billing.