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Troubleshooting Purchasing & Suppliers

Resolving purchase receipt mismatches and landed cost calculation issues.

Common Purchasing Issues

1. Cannot Close Purchase Order

Cause: Outstanding quantities remain unreceived or unbilled.
Solution: Use Update Items or click Status > Close to manually close partially fulfilled orders.

2. Landed Cost Voucher Not Updating Valuation

Solution: Landed Cost Vouchers must be linked to submitted Purchase Receipts prior to billing.

Common Purchasing Issues
- 1. Cannot Close Purchase Order
- 2. Landed Cost Voucher Not Updating Valuation